5 Signs You Found the Right Moving Company

Moving to a new place is an exciting but also a daunting task. There are always so many things to do! To reduce stress and make your move go as smoothly as possible, it's essential to start planning well ahead of the relocation day. Of course, packing is probably going to take the most effort and time. However, there is another equally important matter - finding the right moving company! Although it seems simple enough, it can be tricky. There are many scammers out there, so it's vital you find reliable, trustworthy movers. After all, when you're set and ready to go, you don't want to spend hours waiting for unreliable movers to show up. Not to mention you want all your belongings to arrive safe and sound at their new address. But how can you know you found the right moving company that suits all your needs? Here are some telltale signs that you've made a good choice!

#1 They have an outstanding reputation

Staying sane during relocation can be quite a challenge, especially if you're moving for the first time. You probably weren't even sure where to start your search for the right movers! Well, people usually start by asking around for recommendations. So, if you've found your movers through a family member's or a friend's hearty recommendation, chances are you'll have the same excellent experience.

In addition to that, check the company's website. For starters, pay special attention to the range of services they offer. If they provide all the services you need for your relocation, you can feel assured about your decision. However, if that's not the case, it would be a good idea to reconsider your choice. For example, the company's representative insists they specialize in moving antique furniture. But if you can't find a word about it on their website, it might be a sign they're biting off more than they can chew.

Another important thing you should check is clients' testimonials. Of course, not every comment can be perfect, but the overall customer experience should be positive. Not-so-glowing client reviews can be of great help, too. Check what people are complaining about (and how often!). And, especially, pay attention to how the company responds to such comments.

#2 They give you a precise moving estimate

How the company in question deals with estimating moving costs will tell you a lot about them. Relocation costs are based on many factors. How much you pay might depend on the weight of your belongings, distance, the number of movers, the amount of time they need, etc. If the company insists on providing an estimate over the phone or on the moving day, steer clear of them. It's rather difficult to assess all expenses if you don't even see the location!

On the other hand, if they offer you an in-home assessment (either in person or via video chat), it's a sign of professionalism and dedication. That way, the quote you get will be as accurate as possible. Additionally, check what costs are covered by the estimate. For example, packing and loading your boxes, securing the furniture, packing materials, etc. You don't want any hidden fees to suddenly jump out on the moving day!

#3 The contract they send you is very thorough and clear

Read the contract carefully before signing it. It should be transparent and comprehensive. A respectable and experienced company will provide you with all the relevant information:

  • hourly rate or flat rate;
  • number of movers;
  • time estimate (including wrapping, disassembling, and assembling your furniture pieces);
  • packing supplies for the move (blankets, wrap, boxes, and other materials);
  • contact information;
  • reference number for your quote;
  • all other details specific to your relocation.

#4 Open and honest communication is a sure sign you found the right moving company

Another way to know you've found movers that suit your needs is to check how responsive they are. Most companies strive to establish strong connections with their customers. Their goal is to build a positive reputation and gain loyal clients. Open communication, transparency, and high-quality service ensure all the participants in the process are happy and satisfied. So, if you want to know you are dealing with a reputable company, check the way they maintain rapport with their customers.

For example, it's a red flag if you can't talk to anyone from the company in person. The same applies if they don't respond to your emails or phone calls. If it takes them more than a couple of business days to respond to your questions, choose another company. Professionals will always be there for you and address all your questions promptly and honestly.

#5 License and insurance are important

Last but not least, the right company needs to have a license. While most moving companies are true professionals, there are still many scammers in the field, too. Anyone can buy a moving truck and advertise themselves as a professional!

When staging your old home for sale and preparing to move into a new one, the last thing you need are fraudsters. You might easily end up paying much more or, even worse, get stranded with all your belongings! Not to mention all the potential damage and stress. For this reason, it's essential to double-check the license and insurance.

Bottom line

While it may seem overwhelming at times, ensuring you found the right moving company is worth your time and effort. It will give you peace of mind to have reliable professionals on your side. We hope that these valuable guidelines will enable you to find the best help for your upcoming relocation!


Betty White
Assistant Editor
Moving Offices San Diego